How soon should I book my consultation and trial run?
While some brides book six months or more in advance, we suggest you book your consultation and trial run no later than one to two months before your wedding day. All trials booked will require a $100 non-refundable deposit. This deposit will go toward your trial and/or final contract fees.
Will the stylist who does my trial be the stylist who does my wedding day?
In most instances the stylist who completes your trial will also be the stylist on the day of your wedding. However, in case of emergencies or other conflicts, you may receive a different stylist. We take lots of photos and careful notes and records of your hair and makeup look so the stylist can replicate the look completed during your trial in the case of a stylist switch. Keep in the mind that we only replace your stylist under extreme circumstances.
If I’m happy at the trial, what is the process for booking?
In order to secure your date and stylists we require a deposit for your services. Along with the deposit, you will be asked to sign a contract. The contract protects you, the bride, to ensure that we will be on-location on the morning of your wedding. All final contract payments are due by 7 days of your wedding date.
How to prepare for a trial?
*Bring photos of hair and/or makeup ideas. This gives the stylist a place to start in providing exactly what you want, especially with hair. You can also send these ahead via email at firstname.lastname@example.org
*Bring hair accessories (veil, combs, jeweled pins, etc.) that you may have.
*Bring clip-in extensions if you want to use on the wedding day; There is a $20 additional fee to placement of extensions.
*Bring photos of your dress, bridesmaids’ dresses, jewelry, etc. It’s a good idea to wear white/ivory to get a true sense of your wedding day look and if possible, come dressed not in totally casual clothing. Perhaps wear a top that’s close to the color/neckline of your dress. This will help you see yourself more in bride mode and less how you look every day.
*Come with clean, dry hair that has not been flat ironed, as it makes it difficult to curl and put into an up-do or down do. Feel free to put product in but nothing that weighs hair down. If you require a blow-out, please inform us ahead of time. Come with damp hair if possible or we will simply re-wet.
*Provide a list or please mention any product allergies you may have. Come with a clean, moisturized face. IF YOU WANT YOUR TRIAL WITH AIRBRUSH MAKEUP, PLEASE INFORM US AHEAD OF TIME AS ARTISTS DON’T ALWAYS HAVE THE EQUIPMENT IF NOT REQUESTED.
*Please allow 1-2hrs for hair and makeup trials and no less than 1 hour for makeup-only or hair-only trials. If any trial goes beyond 2 hours, there may be a $25 per half hour fee.
*Gratuity is not included in the trial fee and is appreciated for recognition of excellent service. Tipping your individual stylists, as one would in a salon, is always appreciated. A 20% gratuity is customary for service providers.
*And if it’s possible, plan something fun to do after your trial since your hair and makeup will be professionally done and you will look amazing!
What forms of payment do you accept?
We accept cash and credit cards: Visa, Mastercard, Discover and Amex. 3% credit card processing fee is added to all credit card transactions.
Do you accept separate payments from bridesmaids?
No. For bookkeeping and customer services purposes we do not accept individual payments from bridal party members. All members of the bridal party including friends and family that are receiving hair and makeup services must pay the bride or primary contract person responsible for your group.
What is the best way to handle gratuity?
As you would for any salon service, it is suggested that you tip your artists 18-20% of your service fees for both trial and wedding day services.
HAIR AND MAKEUP QUESTIONS
Do you have enough stylists to handle large weddings?
We have a team of stylists on staff ready and able to handle your large bridal party. We will assign lead artists and assistant artists at our discretion.
Do you have a service minimum?
We have a minimum of 4 services, which means we require 4 hair or makeups, not 4 people.
Do you travel to the client on the wedding day?
Yes! To provide you with the most luxury experience on the wedding day we travel to your location. Travel fees may apply. The trial run can also be done in the comfort of the bride’s home, for an additional charge (depending on location).
Do you travel to destination weddings?
Yes, we do! Please inquire for travel pricing.
Are you able to accommodate people of all skin tones and hair types?
Absolutely! We can accommodate any and all skin tones and hair types. We always have a wide range of foundation shades in our kit and hair products for all hair types.
Do you offer airbrush?
Yes, we do! Additional fees apply.
What are the benefits of airbrush makeup?
Airbrush makeup provides flawless coverage by minimizing skin imperfections while giving skin a beautifully natural finished looking result. It flawlessly covers red spots, brown spots, any spot, wrinkle or blemish, even dark circles under your eyes! You’ll look bright, awake and alive.
How long will my makeup and hair take on the wedding day?
We typically spend a total 2 hours on the bride for hair & makeup. Bridesmaids will take about 45 minutes each. We prefer to do the bride second to last so that she is the most fresh and camera ready.
How should I prepare for my wedding day hair and makeup?
Have everyone in the bridal party arrive with clean, dry hair and clean moisturized skin If you have SPF in your moisturizer, we recommend avoiding anything over 15 SPF to avoid the “white face” look in photos. Exfoliate your lips so that your lipstick stays longer. On the day of, wear a robe or button-down shirt so that your hair will stay in place, and sit back, relax, and enjoy the pampering before you walk down the aisle.
Will my hair and makeup last for my entire ceremony and reception?
Our stylists only use the highest quality products on both your hair and makeup to ensure that is will hold its style for your big day! Your stylist will advise you on the best hairstyle for your particular hair type, to ensure that your hair will look its best for your entire wedding day.
Do you use false eyelashes?
Yes! We use false eyelashes both individual and strip they are both comfortable and natural looking. Your stylist will use longer or shorter lashes, depending on how dramatic you want the finished look to be. False eyelash application is included in all makeup services, free of charge.
Can my bridal party add any additional services the day of?
Yes. We understand that sometimes there might be a member in your family or bridal party that asks if they can receive services on the day of. Please make sure to ask your artists first.